Tuesday, May 22, 2007

Service Anyone?

What the fuck is going on with the service industry these days?
This evening we took my son and myself to the local Pearle Vision center. We've been here before and have been pleased with the service thus far. This evening was a different doctor than normal and she blew goats! Not only did she blow goats, but the entire staff blew goats as well. Literally, I thought I heard some "baaaaahhhhhing" coming from a back room, but I can't be sure.
We stroll in just on time for our appointment, no big deal, they weren't ready anyway. When we did get to talk to the European bitch behind the counter, it was brought to our attention that she wasn't really 100% sure what our insurance covered, as she thought we were on a PPO not an HMO. Anyway, after 1/2 an hour of phone calls, she called another store and was assured that the coverages were the same. I'll check with my provider in the morning regardless.
First they checked the boy. They had NO tolerance for a precocious 14 year old boy, apparently. From the pre-tester to the optician. NO "bedside" manner whatsoever. My exam was uneventful, until the end when I was told to put my new contacts in. I did and I sat waiting and sat and sat and sat, even though the right eye was really bothering me. Both assistants that I queried asked me if I had them in right or if my hands were washed. I've been wearing contacts for 15 fucking years, I think I know how to put the fucking things in by now! Dumb cunts! Then the doctor asks me the same thing and hands me a new right contact of the exact same brand. Okay, I'l try it. Same shit, exactly the same. She takes me in to check them over, looks in my eye and claims that I scratched it. Probably did, with a contact that wasn;t right to begin with. AAAAAArggggghhhhhhh!
So I'm to not wear a contact until Thursday and then put a new one in. What did she give me to put in? A third identical contact of the one that was fucked up to begin with! I made my follow up with the original Doctor that I've seen there before, and a formal complaint will be filed!

So we're driving home and stop at Portillo's to bring some dinner home. I ordered a Bacon Cheeseburger with a few condiments and the rest ordered whatever. We get home, and I open the burger, it was a regular burger with everything BUT the condiments I asked for. I called the number and was told to come back in, I said I'm 20 minutes away now. She says hold on, I say you know what I don't care about the burger, just tell the manager you all have your fucking heads up your fucking asses!!!! Unfortunately, my boy heard this exchange and his Mother was less than amused. FUCKING Service workers don't give a fuck about nothing these days!
No wonder I can't find good help!

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